Shipping takes up to 15 business days (or longer, depending on product availability). Business days are Monday-Friday. Weekends and holidays are excluded. Express shipping not available. Packages are shipped via USPS. A tracking number will be provided once your order has shipped. We ship to all cities and countries worldwide. For more info on shipping rates please refer to FAQ.
UNDER NO CIRCUMSTANCES ARE REFUNDS, EXCHANGES, OR CREDIT GIVEN.
FOR QUESTIONS ABOUT AN ORDER PLACED YOU MAY CONTACT THE SHIPPING DEPARTMENT VIA EMAIL: dietaryresolutions@gmail.com
PLEASE PROVIDE YOUR ORDER NUMBER TO RECEIVE A FASTER RESPONSE.
IF YOU ARE INQUIRING ABOUT A TRACKING NUMBER PLEASE DO NOT CONTACT US UNTIL 15 BUSINESS DAYS HAS EXCEEDED.
ALL PACKAGE DISCREPANCIES NEED TO BE REPORTED VIA EMAIL WITHIN 5 DAYS OF RECEIPT (DATE OF TRACKING OR DELIVERY) OR THEY WILL BE OTHERWISE DEEMED RECEIVED.
PLEASE ENSURE THAT YOU PROVIDE THE CORRECT MAILING ADDRESS WHEN PLACING YOUR ORDER. MANY CLIENTS HAVE PROVIDED INCORRECT ZIP CODES OR OMITTED THEIR APARTMENT NUMBERS; USPS HAS RETURN THEIR PACKAGES DUE TO PROVIDING AN INVALID MAILING ADDRESS.
